Faq

FAQ – Parents

Our caregivers are experienced with infants, toddlers, children, and pre-teens. We create age-appropriate activities and care plans to ensure every child feels comfortable, engaged, and safe throughout the event.

Yes. All caregivers complete a thorough screening process that includes background checks, reference verification, and experience review before joining our team.

Yes. We prioritize safety and work with caregivers who maintain CPR and First Aid certifications whenever required by their role and assignment.

Staffing ratios vary based on age groups and event needs. Younger children require more individualized attention, while older children can be supervised in larger groups. Every event receives a customized staffing plan.

Absolutely. We work closely with parents and event hosts to understand dietary restrictions, allergies, and medical considerations before the event.

Whenever possible, yes. We encourage families to discuss specific needs during the consultation process so we can determine the best care plan and staffing arrangement.

Yes. Parents may receive updates as requested, allowing them to enjoy the celebration while remaining confident their children are doing well.

Activities vary based on age and event type and may include crafts, games, storytelling, movies, sensory activities, quiet zones, and supervised play.

Yes. We offer hotel room childcare, bridal suite care, and on-site childcare solutions depending on the event setup.

Safety protocols are established before every event. Our team follows emergency procedures, maintains communication with designated contacts, and responds appropriately to ensure child safety.

Depending on the event and package selected, introductions or consultation meetings may be arranged before the event.

We recommend bringing any comfort items, medications, diapers, bottles, snacks, or special instructions needed for your child.

Cancellation terms vary depending on the event date and staffing commitments. Full details are provided during booking.

Meal arrangements are customized based on the event and venue. We work with families and planners to determine the best option.

Yes. We strive to keep siblings together whenever appropriate while ensuring each child receives proper supervision and care.

FAQ – Couples

Providing childcare allows parents to relax, participate fully, and enjoy your celebration without childcare concerns.

Every wedding is unique. We determine staffing and childcare recommendations based on guest count, children’s ages, event duration, and venue logistics.

We recommend booking as early as possible, especially during peak wedding season, to ensure availability.

Yes. Care can be provided during ceremonies, cocktail hours, receptions, after-parties, and other event-related activities.

Absolutely. Our team helps children remain engaged and can assist with transitions before, during, and after the ceremony.

Yes. We can create dedicated Kids Clubs, activity stations, quiet zones, and age-appropriate entertainment areas.

Absolutely. Every childcare plan is tailored to the event, venue, guest list, and family needs.

 

Staffing recommendations are determined after reviewing the number of children, ages, and event logistics.

Yes. We can provide table-side care, designated activity areas, or separate childcare spaces depending on your vision.

Yes. Travel availability depends on the event location and staffing requirements.

Certain events may qualify for overnight childcare options based on staffing availability.

Yes, subject to availability and staffing requirements.

Pricing is customized based on guest count, number of children, event duration, location, staffing requirements, and selected services.

We specialize exclusively in event childcare, combining professional caregiving with luxury hospitality and seamless coordination alongside planners and venues.

FAQ – Wedding Planners

We provide a streamlined partnership process designed to make childcare planning simple and stress-free.

Our team coordinates directly with planners to align childcare logistics with ceremony, cocktail hour, reception, and transition schedules.

Yes. Appropriate insurance coverage is maintained to support our event operations.

When necessary, we are happy to participate in planning discussions and coordination calls.

Yes. We can scale staffing and services based on the size and complexity of the event.

Kids Clubs, Table-Side Sitters, Infant Care, Hotel Room Care, Quiet Spaces, and customized childcare environments.

Yes. We can communicate directly with couples while keeping planners informed throughout the process.

Absolutely. We welcome planner partnerships and preferred vendor relationships.

Travel availability depends on event location and staffing requirements.

Each event receives a customized staffing plan based on child count, ages, venue layout, and event flow.

Yes. We design age-appropriate activities and engagement plans for children attending the event.

Comprehensive safety procedures are established before every event.

Depending on location and logistics, destination wedding support may be available.

Yes. We provide planners with childcare recommendations, logistics guidance, and coordination support.

Referral and partnership opportunities may be available through our planner partnership program.

FAQ – Venues

Our Preferred Venue Program creates collaborative partnerships with venues seeking to enhance guest experiences through professional childcare services.

Venues gain a trusted childcare solution that supports families, improves guest satisfaction, and adds value to their event offerings

Yes. Insurance coverage is maintained for our event childcare operations.

Not always. We can adapt to a variety of venue layouts and available spaces.

Requirements vary but may include a private room, designated childcare area, or flexible event space.

Yes. Many venues choose to promote childcare services as an added guest experience.

Yes. We recruit, coordinate, and manage all childcare staff required for the event.

We communicate with venue staff before and during the event to ensure smooth execution.

Absolutely. We welcome venue referrals and strategic partnerships.

Yes. Service availability depends on event location and staffing requirements.

Partnership opportunities vary by market and venue needs.

Structured check-in and check-out procedures are used to ensure child safety and accountability.

We provide care for infants, toddlers, children, and pre-teens.

We maintain operational procedures, safety protocols, and insurance coverage designed to support safe event childcare.

Unlike traditional childcare providers, we specialize in weddings and luxury events, combining childcare expertise with hospitality-focused service and seamless planner and venue coordination.